Useful information at a glance

Yes, all inquiries made via our online form, by telephone, or by email are non-binding.
You can submit an inquiry here.

Please contact us in advance. We will provide you with an access code for the main entrance (pedestrian zone) and your room door. The keys will be ready in your room. In this case, we need your details for the registration form beforehand.

You can travel by car, train, or plane. A detailed list of the various options with directions can be found here.

We offer half-board, but we do not provide vegan meals. Please inform us of any allergies or intolerances in advance, as adjustments on-site may not always be possible.

Yes, of course! If you opt for half board during your stay, you can register for dinner the day before, subject to availability. We charge €29 per person.
Drinks are not included. We will be happy to charge your consumption to your room so that you can pay for it all together when you check out.
Please note that the half-board restaurant is closed on two days during the winter season. Breakfast will be served as usual on these days.

Our in-house parking spaces are located behind the hotel and can be accessed via Anton-Wallner-Straße. Please note that these are only available in limited numbers and cannot be reserved.
For guests who book directly with us, parking spaces are free of charge, subject to availability.
Please refer to your reservation confirmation for the respective parking fees. We charge €15 per day for garage parking spaces.

We serve our breakfast buffet daily from 7:30 a.m. to 10:00 a.m.
Dinner is served from 6:00 p.m. to 7:30 p.m. Please note that our half-board restaurant is closed two days a week during the winter season. Breakfast is served as usual on these days.

If you are looking for relaxation, our sauna area is the perfect place for you! Here you will find a sauna, a steam bath, and an infrared cabin.
Our sauna area is open Sunday through Friday from 4:00 p.m. to 7:00 p.m. Our wellness area is closed on Saturdays.

You will receive the Zell am See Summer Card directly from us upon arrival. You can also look forward to numerous attractive discounts in the region.
The Guest Mobility Ticket is available digitally in the corresponding app. You can obtain the Guest Mobility Ticket for your arrival day via pre-check-in. If you have any questions, please contact us and we will be happy to help! You can also look forward to numerous attractive discounts in the region.
The Guest Mobility Ticket is available digitally in the corresponding app. You can obtain the Guest Mobility Ticket for your arrival day via pre-check-in. If you have any questions, please contact us and we will be happy to help!

Yes! You will receive a 10% discount on ski rentals in winter and bike rentals in summer at our partner Skipro Sport- & Rentalshop. Please show your booking confirmation when renting to receive the discount.

Yes, we are happy to provide customized quotes for groups!
Simply send us an inquiry with your travel dates and group size. We will check availability and put together a suitable offer for you if possible.

Yes, we offer electric car charging stations. Usage is subject to a fee.

No, for safety reasons, e-bike batteries may not be charged in the room. Please use the charging points in the garage, as charging in the room poses a fire risk.

Our reception is open daily from 8:00 AM to 9:00 PM.

Smoking is only permitted in outdoor areas or on the balconies.

You can pay in cash, with Maestro, Visa, Mastercard, or via a prepayment to our bank account.

Yes, a deposit of 25% of the booking value is requested.

Please note the information provided in your booking confirmation.